Have a question?
Send enquiry
Message sent Close

Privacy Policy

Questut > Privacy Policy

Privacy Policy for Questut Platform

Last Updated: October 2025

Welcome to Questut (“we”, “our”, or “us”). Questut is an training and development platform committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform. By accessing or using Questut, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Information You Provide Voluntarily

  • During registration: Name, email address, phone number, and login details.
  • While using our services: Details such as address, payment methods, and course-related information.

B. Information Collected Automatically

  • Browsing Data: IP address, browser type, and operating system.
  • Usage Logs: Pages visited and interactions with content.
  • Geolocation Data: If enabled on your device.

2. How We Use Your Information

A. To Provide Our Services

  • Create and manage your account.
  • Grant access to courses and content.

B. To Improve Your Experience

  • Personalize content and recommendations.
  • Enhance performance and usability.

C. To Communicate With You

  • Send updates about your courses or policy changes.
  • Provide offers or marketing content (with your consent).

D. For Legal Purposes

  • Comply with applicable laws and regulations.
  • Prevent fraud, misuse, or unauthorized access.

3. Sharing Your Information

A. With Service Providers

  • We may share your information with third-party providers assisting in payment processing, data hosting, analytics, or customer support, ensuring they follow strict confidentiality standards.

B. For Legal Reasons

  • We may disclose your data if required by law or to protect our legal rights and interests.

C. With Your Consent

  • Your data will never be shared with third parties for marketing purposes without your explicit consent.

4. Protecting Your Data

A. Security Measures

  • We use advanced encryption and secure network protocols to protect your data.
  • Your data is stored on secure servers with high-level safeguards.

B. Limited Access

  • Only authorized personnel have access to your data, and solely for legitimate operational purposes.

C. Data Retention

  • We retain personal data only as long as necessary to deliver services or comply with legal obligations.

5. Cookies

A. What Are Cookies?

  • Cookies are small text files stored on your device to enhance your browsing experience and platform functionality.

B. How We Use Cookies

  • Analyze activity to improve site performance.
  • Remember preferences such as language and login status.
  • Personalize recommendations and course suggestions.

C. Your Choices

  • You may modify your browser settings to disable cookies. However, doing so may affect some features of the platform.

D. Types of Cookies We Use

  • Essential Cookies: Required for the platform to function properly, such as secure login and navigation.
  • Performance Cookies: Help us understand user behavior to improve functionality and content.
  • Functional Cookies: Remember preferences such as language or saved progress.
  • Analytics and Marketing Cookies: Used (with consent) to analyze usage trends and deliver personalized recommendations or promotions.

6. Third-Party Links

Our platform may include links to third-party websites or services not operated by Questut. These external sites may have their own privacy policies, which may differ from ours.
We are not responsible for the content, security, or privacy practices of such third-party websites. Accessing them is at your own discretion and risk.
We encourage you to review the privacy policies of any third-party sites you visit to understand how they handle your information.

7. Your Rights

A. Accessing Your Data

  • You may request a copy of your personal data stored on our systems.

B. Updating Your Data

  • You can update or correct your personal information through your account settings.

C. Deleting Your Data

  • You may request deletion of your data, subject to legal or contractual requirements.

D. Opting Out of Marketing Communications

  • You can unsubscribe from marketing emails or messages at any time.

8. Changes to the Privacy Policy

We may update this Privacy Policy periodically. Significant updates will be communicated via email or notifications on the platform. The updated version will take effect as soon as it is posted.

9. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please reach out via:

Email: [email protected]
Contact Form: Available on Contact Us Page

Thank you for choosing Questut. We are committed to protecting your privacy and ensuring a safe, productive learning experience.