Terms and Conditions
Terms and Conditions for Questut
Last Updated: October 2025
Welcome to Questut (“we”, “our”, or “us”).
By accessing or using our website, mobile application, or any of our educational services, you agree to comply with these Terms and Conditions, together with our associated legal policies, including:
Please read these Terms carefully before using the platform.
1. Acceptance of Terms
By accessing or using Questut, you acknowledge that you have read, understood, and agreed to these Terms and all related policies.
If you do not agree to any part of these Terms, you must immediately discontinue using the platform and its services.
2. Eligibility
- To use Questut’s services, you must be at least 18 years old.
- Users under 18 must obtain parental or guardian consent.
- You must provide accurate, complete, and up-to-date information during registration and maintain its accuracy throughout your use of the platform.
3. User Account
A. Registration:
- A personal account is required to access most of our services.
- You are responsible for maintaining the confidentiality of your login credentials and preventing unauthorized access.
B. Account Usage:
- Account sharing or transferring to others is strictly prohibited.
- You are fully responsible for all activities conducted through your account.
C. Account Termination:
- Questut reserves the right to suspend or terminate any account that violates these Terms or applicable laws.
- You may close your account at any time by contacting our support team.
4. Use of Content and Services
A. Intellectual Property:
- All content published on the platform, including courses, videos, text, graphics, and logos, is the exclusive property of Questut or its licensors.
- Copying, reproducing, or distributing such content without prior written authorization is strictly prohibited.
B. Permitted Use:
- Our services are provided for personal and educational use only.
- Commercial use or any unlawful activity using the platform is strictly forbidden.
C. Modifications:
Questut reserves the right to modify, update, or suspend any of its courses or services at any time without prior notice.
5. User Conduct and Prohibited Activities
Users must use the platform ethically and lawfully at all times. The following activities are strictly prohibited:
- Using the platform for illegal, deceptive, or fraudulent purposes.
- Harassing or offending trainers, trainees, or other users.
- Uploading, sharing, or distributing offensive, obscene, or defamatory content.
- Attempting to hack, disrupt, or interfere with the platform’s systems or security.
- Sharing login credentials, selling accounts, or manipulating course outcomes.
- Uploading files containing viruses, malware, or harmful code.
Questut reserves the right to suspend or permanently block access to any user found engaging in prohibited conduct.
6. Payments and Financial Policies
A. Payments:
- All payments must be made through the approved payment gateways listed on the platform.
- Course fees must be paid in full prior to gaining access to the respective course.
B. Refund Policy:
- Refunds are governed by our official Refund Policy, which details eligibility, procedures, and timelines.
- No refunds shall be issued outside the terms stated in that policy.
C. Taxes and Fees:
- All prices are subject to applicable local taxes and transaction fees as required by law.
7. Questut’s Responsibilities
A. Accuracy of Information:
Questut strives to ensure that all content and information are accurate and up to date, but we do not guarantee that all materials are error-free or complete.
B. Service Availability:
Platform access may be temporarily suspended for maintenance or technical reasons. Questut bears no responsibility for such interruptions.
C. Third-Party Links:
Questut may include links to external websites for convenience. We are not responsible for the content, policies, or reliability of such external sites.
8. Data Privacy
- All collection, storage, and use of personal data are subject to our Privacy Policy.
- By using the platform, you consent to Questut’s handling of your personal information in accordance with that policy.
- We are committed to protecting your privacy and ensuring secure handling of user data at all times.
9. Intellectual Property and Confidentiality
- All course materials, training resources, and educational content (digital or printed) are governed by Questut’s Intellectual Property & Legal Rights Policy.
- Users, trainers, and partners are prohibited from reproducing, reselling, distributing, or disclosing any materials or content obtained through Questut without written authorization.
- All user and trainee information is treated as confidential and may not be shared, sold, or used for marketing or competitive purposes by any party.
10. Suspension or Termination of Use
- Questut reserves the right to suspend or terminate any user’s access immediately in case of policy violations, intellectual property infringement, or misuse of the platform.
- Users may request account deletion at any time.
- Termination does not affect any prior legal obligations or financial dues owed to Questut.
11. Limitation of Liability
- Questut shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the platform.
- The services and materials provided by Questut are offered “as is”, without any express or implied warranties regarding accuracy, performance, or suitability.
- Questut’s liability, if established by law, shall not exceed the total fees paid by the user for the specific course or service in question.
12. Changes to Terms
- Questut reserves the right to amend or update these Terms of Use at any time.
- Significant updates will be communicated through email or in-platform notifications.
- Continued use of the platform after any modification constitutes explicit acceptance of the revised Terms.
13. Governing Law and Jurisdiction
These Terms and any related disputes shall be governed by and construed in accordance with the laws of the United Arab Emirates.
The Courts of the Emirate of Ajman shall have exclusive jurisdiction to resolve any disputes arising from or relating to these Terms.
14. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
Email: [email protected]
Contact Form: Available on Contact Us Page